Product enhancements guaranteed - as we improve, you do too!
We are continuously improving our service to you. We do this through actively listening to our customers, analysing customer support, researching new technologies, and working together as a team.
Improving automation and researching new and best practices we are able to deliver payroll improvements on an ongoing basis free of charge.
So, as we improve you benefit, through in-year software updates, at no extra cost!
In-year changes to payroll related legislation – we've got it covered!
Sometimes payroll legislation may change in the middle of the tax year due to new government initiatives or emergency measures.
At CollSoft we actively engage with all regulatory bodies so that we are informed immediately of these planned changes.
All software updates are released to customers free of charge, well in advance of the implementation date, to ensure all our customers are payroll compliant and up to date.
At CollSoft we believe a problem shared is a problem halved, we actively listen to our customer queries.
We value your time and know that, in payroll, every minute is precious, therefore we are constantly improving the efficiency of our customer support which supports your payroll department.
We are always innovating new tools and methodologies to deliver you world-class support, from our ticketing helpdesk to our online knowledgebase.
We invest as much in our team as we do in our software.
The CollSoft team are a collection of software developers, dedicated software testers, payroll technicians delivering customer support and our finance team.
Each member of the team individually holds over 15 year’s experience specific to the payroll industry.
We pride ourselves on the quality and competency of our customer support, therefore every member of the customer support team holds a payroll qualification and actively pursues continuous professional development, this ensures we deliver on quality and can offer a true business support service to your payroll department.
Developing software for nearly 30 years, and payroll software specifically for the last 16 years, we are passionate about what we do.
Busy minds, we are always searching for new solutions to improve the value-added services we deliver through our payroll solution.
Often unnoticed by the end user, each investment improves efficiency and effectiveness of the CollSoft payroll solution.
Each online and integrated feature is supported by our own internally managed servers, combining encryption into all data transmitted.